毕博-上海银行—To-Be-Deliverables Chap2_526_8pmK.pptVIP

kpmg Hanvit Bank * Confidential to Hanvit Bank CRMS Project Table of Contents 1 Executive Summary 2 Background Overview 3 Commercial CRMS “To Be” Process Model, Design Requirements Work-Plan 4 Retail CRMS: Objectives, “To Be” Components, Process Improvements Work-Plan 5 Commercial CRMS Process Improvements 6 Plan Sign-Off Next Steps 7 Appendix ?? 1. ?? 2. ?? ? ?? 3. ???? CRMS “To-Be” ???? ??, ?? ?? ?? ? ?? ?? 4. ?? ?? CRMS : ??, “To-Be” ????, ??? ? ?? ? ?? ?? 5. ???? CRMS ???? ?? 6. ?? ?? ? ?? ?? 7. ?? 2.1 Background Objectives: The overall C