第五讲新教材项目人力资源管理跟团队建设资料.pptVIP

Myers-Briggs Type Indicator ：Most widely used personality-assessment instrument in the world thinking 思考型or feeling 情绪型(T or F), extroverted or introverted (E or I) sensing感觉 or intuitive直觉 (S or N), judging 判断型or perceiving 认知型(J or P) 诸葛亮识别人才的“七招” 何之以是非而观其志 穷之以词辨而观其变 资之以计谋而观其识 告之以猖难而观其勇 辞之以酒而观其性 临之以利而观其廉 期之以事而观其性 Manage The Project Team Tools and Techniques Observation and conversation Project performance appraisal Conflict management Issue logs General advice on managing teams Be patient and kind with your team. Fix the problem instead of blaming people Establish regular, effective meetings Allowing time for teams to go through the basic team-building stages . Limit the size of work team Plan some social activities to help project team member and other stakeholders get to know each other better. Stress team identity. Nurture team members and encourage them to help each other Acknowledge individual and group accomplishment Take additional actions to work with virtual team member. 6-* Conflict Management Conflict is a process that begins when you perceive that someone has frustrated or is about to frustrate a major concern of yours. Categories Goal-oriented Administrative Interpersonal Views Traditional Behavioral Interactionist 6-* Sources of Conflict Organizational Reward systems Scarce resources Uncertainty Differentiation Interpersonal Faulty attributions Faulty communication Personal grudges prejudices 6-* Conflict Resolution Mediate – defusion/confrontation Arbitrate – judgment Control – cool down period Accept – unmanageable Eliminate – transfer Conflict is often evidence of progress! Conflict Process 6-* Negotiation a process that is predicated on a manager’s ability to use influence productively Questions to Ask Prior to Entering a Negotiation How much power do I have? What sort of time pressures are there? Do I trust my opponent? 6-* Principled Negotiation Separate the people from the problem Focus on interests, not positions