数字经济下全球领先企业的创新转型实践英文.pptx

Retail’s Digital FutureSahal S LaherBrooks Brothers@sahal_laherDisrupt or be disrupted!“The company’s business had been disrupted on several levels, with no obvious path forward.Apple reset what the expectations were. Conservation didn’t matter. Battery life didn’t matter. Cost didn’t matter. That’s their genius.”Excerpt from LOSING THE SIGNAL: The Untold Story Behind the Extraordinary Rise and Spectacular Fall of BlackBerry.Rise of the MillenialsThe preferences of this buying group will dominate purchasing decisions for decades to comePersonalization – Store of OneEnable customers to shop like they think. Make it SIMPLE! “Pandora for shopping”It IS Rocket Science!Learn preferencesCurate digital interactionsProcess and reason the ever changing: social signals, enterprise data, catalogs, reviews, weather, diets, allergies, trendsDeliver insights mapped to content and intentAND keep learning 24x7The data volumes that enterprises need to process for insights is growing exponentiallySpeed of BusinessYesterday’s relational databases and rules engines don’t cut it : business needs to beCan the Supply Chain keep up?Consumers are increasingly seeking instant gratification for online purchasesStore of the FutureEnhanced store analytics will redefine real estate and give birth to smaller stores that are powered by technologies like beacons, RFID and smart mirrorsShop Anywhere, AnytimeThe next generation pop-up shop is just a shop window. eBay’s shoppable windows can create windows featuring a real giant POS ‘tablet’.A supermarket in Korea has created virtual grocery store aisles in the subway stations around Seoul. Shoppers can scan a product QR code and have it shipped to their home Everyone and Everything is Connected!1 millionNew IoT devices will be purchased every hour of every day in 2021The relationship between people and machines is evolving from cooperative to co-dependantThe Cloud is a Transformation CatalystCloud enables IT agility, empowers DevOps teams and hel