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Basic Tools for Process Improvement Module 3 DECISION-MAKING TOOLS DECISION-MAKING TOOLS 1 Basic Tools for Process Improvement What are team Decision-Making Tools? Two tools frequently used by teams to make decisions are Multivoting and Nominal Group Technique. While idea-generating tools such as Brainstorming produce a list of possible alternatives, Multivoting and Nominal Group Technique help to identify the important or popular items or prioritize the items on a list (Viewgraph 1). NOTE: It is important to remember that not all decisions are made in a team situation. Of those decisions that are made by teams, not every one is going to be made using these tools. How does a team select the right tool to use? ! Try Multivoting if you need to: Reduce a long list of ideas and assign priorities quickly and with a high degree of team agreement Identify the important items on a list ! Try Nominal Group Technique if you need a more structured approach to: Generate, clarify, and evaluate a sizable list of ideas, problems, or issues Prioritize the items on a list 2 DECISION-MAKING TOOLS Basic Tools for Process Improvement Tools for Making Decisions • Multivoting Reduces long lists of ideas Identifies important items • Nominal Group Technique Generates ideas Prioritizes items DECISION-MAKING TOOLS VIEWGRAPH 1 DECISION-MAKING TOOLS 3 Basic Tools for Process Improvement 4