莎车县文明礼仪行为手册.docVIP

莎车县文明礼仪行为手册 莎车县精神文明建设活动委员会 二O一O年三月 目　　录 1.个人仪容有哪些基本要求？····················×××页 2.体态有哪些基本要求？·······················×××页 3、着装的基本要求有哪些？····················×××页 4.正式场合男士着装的礼仪有哪些？··············×××页 5、正式场合女士着装的礼仪有哪些？·············×××页 6.宴请的基本礼仪有哪些？·····················×××页 7、自助餐的基本礼仪有哪些？···················×××页 8、公共场所吸烟要注意什么？···················×××页 9、使用电话有哪些礼仪要求？···················×××页 10.公共场所使用手机要注意什么？···············×××页 11.收发手机短信有哪些礼仪要求？···············×××页 12.网络交流要注意什么？······················×××页 13.商场购物有哪些礼仪要求？···················×××页 14.排队有哪些礼仪要求？······················×××页 15.帮助他人要注意什么？······················×××页 16.使用卫生间要注意什么？····················×××页 17. 观看演出有哪些礼仪要求？··················×××页 18. 参加舞会要注意什么？·····················×××页 19. 参观旅游有哪些礼仪要求？··················×××页 20. 入住酒店有哪些礼仪要求？··················×××页 21. 握手有哪些礼仪要求？·····················×××页 22. 会面介绍有哪些礼仪要求？··················×××页 23. 递送和接受名片有哪些礼仪要求？···········×××页 24. 登门拜访有哪些礼仪要求？·················×××页 25. 家庭待客有哪些礼仪要求？·················×××页 26. 赠送和接受礼物有哪些礼仪要求·············×××页 27. 驾驶机动车有哪些礼仪要求？················×××页 28. 机动车座次安排有哪些基本礼仪？············×××页 29. 乘坐自动扶梯和电梯有哪些礼仪要求？········×××页 30. 乘坐飞机有哪些礼仪要求？··················×××页 31. 乘坐火车有哪些礼仪要求？··················×××页 32. 乘坐公共汽车、地铁有哪些礼仪要求？·······×××页 33. 乘坐出租车有哪些礼仪要求？················×××页 34. 骑车有哪些礼仪要求？·····················×××页 　 35. 行人有哪些礼仪要求？·····················×××页 36. 问路和接受问路有哪些礼仪要求？···········×××页　 37.服务行业文明用语有哪些基本特征？···········×××页 38.常规的服务人际距离有哪些礼仪要求？·········×××页 39.商场服务有哪些礼仪要求？···················×××页 40.银行服务有哪些礼仪要求？···················×××页 41.酒店服务有哪些礼仪要求？···················×××页 42.餐馆服务有哪些礼仪要求？···················×××页 43.出租车司机有哪些礼仪要求？·················×××页 44.城管人员有哪些礼仪要求？··················×××页 45.出入境管理人员有哪些礼仪要求？·············×××页 46.邮政、电信服务有哪些礼仪要求？·············×××页 47.交通运输服务有哪些礼仪要求？···············×××页 48.医护人员有哪些礼仪要求？···················×××页 49.公安民警有哪些礼仪要求？···················×××页 50.记者礼仪有那些？·························×××页 51.导游员、讲解员有哪些礼仪要求？···········×××页 52.翻译人员有哪些礼仪要求？····