汽车专业英语Unit 17 Car-Sale Process.pptVIP

Specialized English for Automobile 电子制作 齐向阳 * * * * * * * * * * * Unit 1 History of the Automobile Contents I. New Words II. Phrases and Expressions III. Text Explanation I. New Words prospect [pr?spekt] n. 景色，希望，展望 v. 探勘，寻找；开发客户 rapport [r?p?:t] n. 交往，密切关系，和谐一致 possession [p?ze??n] n. 拥有，所有，财产；领地，属地，殖民地 follow-up [f?l?u’?p] n. 回访，随访，跟踪；后续行动；后续报道 potential [p?ten??l] adj. 潜在的，可能的 probability [,pr?b?biliti] n. 可能性，几率 random [r?nd?m] adj. 胡乱的，随便的，任意的 intangible [int?nd??bl] adj. 难以确定的，模糊的，难以理解的 intimidated [intimideitid] adj. 害怕的，受到恐吓的 commission [k?mi??n] n. 佣金 v. 委托 I. New Words inoffensive [,in?fensiv] adj. 不触犯人的，不让人讨厌的 connote [k?n?ut] v. 意味着，暗示 self-confidence [,selfk?nfid?ns] n. 自信 genuine [d?enjuin] adj. 真的，非伪造的，名副其实的 violate [vai?leit] v. 违背，违反，侵犯，妨碍 sincerity [sinseriti] n. 诚心诚意 consistent [k?nsist?nt] adj. 一致的 budget [b?d?it] n. 预算 strive [straiv] v. 努力，力争 confidant [,k?nfid?nt] n. 知己，密友 I. New Words counselor [kauns?l?] n. 顾问，参事 occupation [,?kjupei??n] n. 职业，工作，事情，业务 hobby [h?bi] n.爱好，嗜好 visualize [vi?u?laiz] v. 使显现，使看得见，想象，设想 reveal [rivi:l] v. 透露，显示 appeal [?pi:l] v. 呼吁，要求，有吸引力的，上诉 tricky [triki] adj. 棘手的，巧妙的 demonstration [,dem?nstrei??n] n. 表明，证明，示范 II. Phrases and Expressions establishing rapport 建立友善关系（取得顾客的信任） qualifying the prospect 了解顾客需求，发掘顾客需求，提供咨询 presenting the product 展示产品 laymen’s term 非专业术语，亲切易懂的词汇 physical contact 身体接触 body language 形体语言，身体语言 test drive, demonstration drive 试驾 closing the deal 成交，缔结交易 “trial close” question “试探性成交”问题 III. Text Explanation Prospecting then, is not a random process of calling on people who may or may not be in the market to buy, but rather a process of, calling on those who have a high probability of buying in the near future to take action. 译文：开发客户并不是指随机拜访所有可能或不可能购车的顾客，而是拜访近期可能购车的顾客。 call on