民航服务英语6.pptVIP

Unit 6 Delay 民航服务英语 Lead-in Discussion: In airline service there are many reasons which will affect the departure and arrival of the flights. Can you list out some reasons that may cause the delay or cancel of the flight? 民航服务英语 Knowledge Base Words and Phrases visibility [ v?z?b?l?ti] n.能见度；可见性 delay [d?le?] n.延迟，拖延 accommodation [? k?m?de??n] n.住处；适应 mechanical[m?k?n?kl] adj.机械的 regret[r?ɡret] vt.后悔 ETD(estimated time of departure) 预计出发时间 ETA(estimated time of arrival)预计到达时间 ATA ( actual time of arrival)实际到达时间 ATD( actual time of departure)实际出发时间 thunderstorm[θ?nd?st?:m] n.雷雨 examination [?ɡ z?m?ne??n] n.检查 safety[se?ft?] n.安全 Unit 6 Delay 民航服务英语 Key Sentences The departure time on your ticket is the time for closing cabin doors. 您机票上的出发时间是关闭舱门的时间。 I’m sorry to tell you that the flight has been delayed due to some mechanical troubles. 我很抱歉地告诉您，由于一些机械故障，航班已经延误。 The engineers are making a careful examination of the plane. 工程师们正在仔细检查飞机。 I will try and see if I can put you on another flight. 我试试给您换航班。 Unit 6 Delay 民航服务英语 Part I Dialogue Exercise 1 Complete the dialogue. C: Good morning, sir. ① ?(有什么可以为您效劳的吗?) P：Good morning. I have been waiting for the departure of my flight for one and a half hours. Why isn’t Flight SZ405 ready for boarding yet? C: ② .(班机延误了。) P：Do you know the reasons for delay? C: ③ .(由于今天早上能见度很低。) P：When do you expect it to depart? C: ④ .(大约两小时后。) P：That’s a long delay. That means I have to leave after lunch. C: We would like to offer you lunch free of charge in the airport restaurant. Please present the brochure to the waiter there. P: How can I get the restaurant? C: ⑤ .(在地下一层。) P：Thank you. C: It’s my pleasure. Unit 6 Delay 民航服务英语 Part I Dialogue Exercise 2 Fill in the blanks with the words given below. Change the form when necessary. I to tell you that th