国际接待礼仪.pptVIP

支持原创 Supporting original TRM09010 余春妹 国际接待业管理 leadership Hospitality and tourism Competency model Service quality 领导 接待和旅游 能力模型 服务质量 Results Methodology Service-leadership competencies for hospitality and tourism management Introduction Leadership competency models and service quality Discussion Conclusion 领导能力对于接待旅游管理 引言 领导能力模型和服务质量 方法论 结论 讨论 结论 Competency models have become useful tools for management development in hospitality and tourism organizations. 能力模型工具在酒店与旅游课程组织管理发展成为有用工具 。 Introduction Competency models have become a useful method for identifying