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Basic Vegetable Products
Section: UNCONTROLLED/DEVELOPMENT
Customer Service Work Instructions
Location: Suisun
“TEMPORARY SMART PROJECT
ISSUE”
Issue Date: - Expiration date:
Basic Order Entry from Basic Order Screen MOO02003
Revision: DATE \l 5/24/95 TIME 2:59 PM
Prepared by:
Approved by:
Date:
FILENAME \p M:\PHASE2\PROCDR\COM\BASICORD.DOC PAGE 8 of NUMPAGES 9
00.1 PURPOSE OF INSTRUCTION :
To provide CSR with instructions/procedures to enter an order from the Basic Order Screen MOO02003
00.2 RESPONSIBILITY:
Customer Service Representative
00.3 PURPOSE OF FUNCTION: The Basic Order/Quotation Screen is used to enter orders that are uncomplicated, for which you only need to enter the most basic fields. NOTE: This is the only screen for creating quotations.
00.4 INSTRUCTIONS
Use MO70, option 1 to bring you to:
EXAMPLE:
ORDER ENTRY AND MAINTENANCE
SELECTION SCREEN (MOOO2001)
Enter the Order: Prism will assign order #
Enter the Resource:
Enter the Option: B (defaults)
B= Basic
D= Detailed
Enter the Action Code: = E
E=Enter New Order
M=Maintain Existing Order
S=Order Status
L=Order Lookup
O=Standard Order Form
CK01 Display Session Status
CK08 Order Entry - Standard Order Form CK09 Command Key Legend
Tab to: Enter the Action Code. Type E. Press Enter.
This brings you to:
EXAMPLE:
ORDER ENTRY AND MAINTENANCE
BASIC ORDER/QUOTATION SCREEN (MOO02003)
Order Company # Customer # Reqst Dt Reqst Tm Prom Dt Prom Tm Ord Dt
Customer Name Shipment # Type Memo Mthd Customer PO Number Prc OL
.
Rd/Y Wh Dft Mode Opt Rpr Route Cd Ovrd Lst Prc Curr Hdr Trl Status
... USD
Use this screen to enter and maintain orders and quotations quickly. Only the primary information is required for entry, while the rest defaults
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