安达信咨询方法与工具资料库INTERVW5.DOC免费

安达信咨询方法与工具资料库INTERVW5.DOC

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Module 5 JA OC Asahi Orientation Interview Questionnaire DATEJanuary 2, 1996 TIME9:26 AM FILENAME \* Lower\p r:\aatg\bctools\cdsetup\ksn\ca\supptool\intervw5.doc DATE \l 1/2/96 Page PAGE 2 Sample Interview Questionnaire 1. Introduction of project SYMBOL 111 \f ZapfDingbats Why you were selected for this interview SYMBOL 111 \f ZapfDingbats Project goals/objectives SYMBOL 111 \f ZapfDingbats How does your job fit into the big picture of the project? 2. Describe, in detail, your activities in a typical day. Give your best guess of time spent on each activity each day. SYMBOL 111 \f ZapfDingbats This information will be used to create process maps of daily activities; therefore it is important to be as detailed as possible. SYMBOL 111 \f ZapfDingbats This information will also be used to create Activity Lists which will be distributed to all individuals in your department. The Activity Lists will ask for time estimates for each activity performed in the department and will be used by us to identify bottlenecks and opportunities for process improvements. 3. With whom do you communicate in order to fulfill your job responsibilities? SYMBOL 111 \f ZapfDingbats To whom do you report? SYMBOL 111 \f ZapfDingbats With whom do you share information? SYMBOL 111 \f ZapfDingbats Who do you ask when you need more information? 4. What inputs do you need to perform your job responsibilities? 5. How do you feel about the inputs you use to perform your job? SYMBOL 111 \f ZapfDingbats Too much? Not enough? Just right? SYMBOL 111 \f ZapfDingbats Accurate? Inaccurate? 6. What are the outputs of your job? Who receives the output? What do they do with it? 7. What aspects of your job do you have difficulty with? What can be done about it? 8. How do you know whether your output is meeting the Companys expectations? 9. What delays or bottlenecks do you experience as you perform your job? 10. What type of exceptions do you experience? How often? Sample Accounting and Finan

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