BMW_客户关系管理(CRM)解决方案.pdf

Project for Project for BMW BMW Aka. BSM Aka. BSM 2011- 11 by peter CrandTec CrandTec Profile Profile • Beijing Crand science and technology co., LTD. is a leading enterprise application and management software provider. It engages in application software, including Web applications, office automation, business intelligence, E-commerce, production management, fixed assets and customized products. • CrandTec has much experience in financial services, telecom, manufacturing, retailing and distribution these industries. It boasts professional IT service package, providing customers with IT consulting, solution and outsourcing services, including enterprise solutions, application software development and maintenance, quality assurance and testing, research and development, infrastructure outsourcing and business processes outsourcing services. We can help customers to focus on their core business and to maximize investment returns. • CrandTec has been an important partner of many multinational companies, such as Mitsubishi, Toyota, Sony Ericsson, NEC, TIBCO, Dongan Power, TWT and NO.704 Aerospace Institute. To date, a total of 180 staff are in Telemob, and all hold a college degree or above. Over a third of staff are technicians, and most of them received certification from Microsoft, IBM, Sun, Oracle, Sybase, and BEA. The developers work on AIX, SCO, Windows system platform, master developing tools such as C/C++, Java, PHP, and especially have rich theory and experience in DB2, Sybase, Informix, Oracle, SQL Server these