图书馆员：新环境下用户问题的解决专家.docxVIP

图书馆员：新环境下用户问题的解决专家 Librarian：the Problem-solving Expert in the New Environment Feng Guoquan Abstract Users are in the new environment， so they need the help from the librarians. They require the librarians to integrate into the work of the combination between book and book， book and man， and man and man， and to know and adapt to the user’s information expectation， requirement and the change of the user’s habit because of the changing information environment. They should understand the users with the change of the concept， embed in the user’s process as information expert. They shou