实用商务英语写作教程chapter 3 Memos (2).pptVIP

Business English Writing By Lee Haihong Emails T O P I C S 02 Advantages of E-mails 03 Guidelines for Using Emails 01 Rules to Follow about Business Email 04 Sample Emails I. Rules to Follow about Business Email ?Don’t use your company’s email to send personal messages. ? Just use the company’s email for proper company business. ? Make sure you are professional and conscientious when you use your company’s email. I. Rules to Follow about Business Email ? Don’t use your company’s email to talk about a confidential subject, such as a raise, a promotion, or a complaint about a co-worker. ? When you use your company’s email to send information to customers, make sure your information is true and complete. ? If you give the customers wrong information about prices, guarantees, or safety features, your company will suffer losses since emails are legal records. II. Advantages of Emails * ? Once you are online, no further expense. Those sent and received emails can be saved easily, reliably and logically. It’s easier to file emails than paper. ? Data storage and contact can be realized quickly and easily. II. Advantages of Emails * ? Because incoming messages have subject lines, you can determine to receive or not without opening it. It can save time and energy. ? You can access your emails anywhere online. For example, before you go abroad, you can email yourself a copy of your passport, insurance document, and any other information necessary. ? You can use email to send reminders to yourself. III. Guidelines for Using Emails * ? Make sure your email confidential and ethical. ? Don’t forward your boss’s or your co-worker’s email without that person’s approval. You can use email to send reminders to yourself. Use an acceptable format. Print the emails when you want to establish and maintain a paper trail. III. Guidelines for Using Emails * Make your email easy to read. Break your message into paragraphs. Avoid sending emails in capital words and using boldface, it