《英语（第二版）口语教程》3商务英语教学参考书 Unit 5.pdfVIP

UNIT 5 Telephoning Aims ● To learn to make telephone calls ● To learn to make appointments over the phone ● To learn to arrange meetings over the phone ● To learn about telephone manners and telephone culture Key Vocabulary answering machine: an electrical or electronic device for answering one’s telephone and recording callers’ messages area code: a number assigned to a telephone area extension: an additional telephone connected to a main line operator: one who operates a machine or device or answers the phone pay phone: a telephone that requires immediate payment for operation, as by a coin or credit card PART I Starting Up Task 1 ● Have students work in pairs and have representatives from the pairs to present their answers to the class. Task 2 ● Have students work in pairs to exchange their ideas. Task 3 1. Can I help you? / May I help you? 2. Who’s that speaking? 3. May I speak to Mr. Henry, please? 4. Mary, you are wanted on the phone. Task 4 1. f 2. c 3. a 4. d 5. e 6. b UNIT 5 Telephoning PART II Skills Development Dialogue 1 1. put ... through: transfer to the right extension e.g. I had dialed his number several times, and finally it was put through. 我给他拨过很多次电话，最后终于接通了。 2. client: n. a customer or someone who receives services e.g. Mr Black has been a client of this firm for many years.