项目质量管理专题培训PPT.ppt

分组不合格品的排列图 散布图 散布图又称为散点图或相关图，用来揭示两个变量之间的相关性。 常见的散布图有六种典型形式反映出两个变量的六种关系：强正相关、弱正相关、强负相关、弱负相关、不相关、非线性相关和曲线相关。 简单的散点图 三维散点图 矩阵散点图 重叠的散点图 不合格品排列图 About Deming Dr. w. Edward Deming is primarily known for his work on quality control in Japan. Deming went to Japan after World war 2, at the request of the Japanese government, to assist them in improving productivity and quality. Deming a statistician and former professor at New York university, taught the Japanese That higher quality meant greater productivity and lower cost. By the 1980s, after seeing the excellent work coming out of Japan, u.s. corporations vied for Deming’s expertise to help them establish quality improvement. About Deming Many people are familiar with the Deming Prize, an award given to recognize high-quality organizations, and Deming’s Cycle for Improvement: plan, do, check, and act. Many people are also familiar with Deming’s 14 points for management, summarized below from Deming’s test out of the crisis. Deming’s 14 points Create constancy of purpose for improvement of product and service Adopt the new philosophy Cease dependence on inspection to achieve quality. End the practice of awarding business on the basis of price tag alone. Instead, minimize total cost by working with a single supplier. Improve constantly and forever every process for planning, production, and service. Institute training on the job Adopt and institute leadership Deming’s 14 points Drive out fear Break down barriers between staff areas Eliminate slogans, exhortations, and targets for the workforce Eliminate numerical quotas for the workforce and numerical goals for management. Remove barriers that rob people of workmanship. Eliminate the annual rating or merit system Institute a vigorous program of education and self-improvement for everyone. put everyone in the comply to work to accomplish the transformation. Juran Joseph M. Juran, like Deming, helped Japanese manufactures lean how to improve their productivity.