喜来登(Sheraton)酒店房务部行政管家岗位职责.pdfVIP

Sheraton Hotel Job Description 喜来登集团酒店 岗位职责 Position: Executive Housekeeper Grade:7 职位：行政管家 级别：7 Department: Housekeeping Division: Rooms Division 部门：管家部 隶属：房务部 Report to: 管辖：管家部 上级： Prepared by General Manager Approved by: 拟稿：总经理 批准： Job Summary: 岗位概述： Responsible for the operation of the Housekeeping Department, i.e. guest room 负责管家部工作如楼层、公共区域、洗衣房、制服房及布草房等 floors, public areas, laundry, uniforms and linen. Overall responsible for the 保持酒店的清洁 cleanliness of the hotel. Duties Responsibilities: 职责义务： 1. Responsible for the Housekeeping department 1. 负责管家部工作 2. Supervise and control all Housekeeping and Laundry operations 2. 管理和控制所有客房和洗衣房的运行 3. Responsible for the overall cleanliness of the hotel 3. 负责酒店全面的清洁 4. Ensure prompt reporting of maintenance issues 4. 确保迅速报告维修数据 5. Maintain regular spring cleaning schedules 6. Ensure proper handling of Lost and Found 5. 保持定期的清洁计划 7. Responsible for strict key control 6. 确保恰当的处理客人的失物与招领 8. Co-operate with the Reception on room discrepancies to ensure accurate room 7. 负责严格控制钥匙领用程序 status at all times 8. 与接待处合作有关于房间状态的问题，以确保在任何时间里房间的状态被 9. Set up systems to monitor achievement of departmental goals and objectives