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PAGE 41
Copyright ? 2019 Pearson Education, Inc.
Organizational Behavior, 18e (Robbins)
Chapter 8 Motivation: From Concepts to Applications
1) Job design is defined as the ________.
A) degree to which the job rewards competence
B) way the elements in a job are organized
C) degree to which the job contributes to profit margins
D) degree of decision-making power with the immediate superiors
E) way the job is evaluated in terms of its relative worth to other jobs
Answer: B
Explanation: Job design is defined as the way the elements in a job are organized.
LO: 8.1: Describe how the job characteristics model motivates by changing the work environment.
Difficulty: Easy
Quest. Category: Concept
2) With reference to the job characteristics model, which of the following defines skill variety?
A) the degree to which a job requires completion of a whole and identifiable piece of work
B) the degree to which work activities generate direct and clear information about performance
C) the degree to which a job provides the worker freedom in scheduling and procedure
D) the degree to which a job has an impact on the lives or work of other people
E) the degree to which a job requires a variety of different activities tapping different abilities
Answer: E
Explanation: The job characteristics model (JCM) describes jobs in terms of five core job dimensions: skill variety, the degree to which a job requires a variety of different activities; task identity, the degree to which a job requires completion of a whole and identifiable piece of work; task significance, the degree to which a job has an impact on the lives or work of other people; autonomy, the degree to which a job provides the worker freedom in scheduling; and feedback, the degree to which carrying out work activities generates direct and clear information about performance.
LO: 8.1: Describe how the job characteristics model motivates by changing the work environment.
Difficulty: Easy
Quest. Category: Concept
3)
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