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PAGE 41
Copyright ? 2019 Pearson Education, Inc.
Organizational Behavior, 18e (Robbins)
Chapter 4 Emotions and Moods
1) Which of the following is a generic term that covers a broad range of feelings that people experience?
A) affect
B) knowledge
C) insight
D) attention
E) cognition
Answer: A
Explanation: Affect is a generic term that covers a broad range of feelings people experience, including both emotions and moods. Emotions are intense discrete and short-lived feeling experiences that are often caused by a specific event. Moods are less intense feelings than emotions and often, though not always, lack a contextual stimulus.
LO: 4.1: Differentiate between emotions and moods.
Difficulty: Easy
Quest. Category: Concept
2) Which of the following is a characteristic of emotions?
A) Emotions are short-lived feeling experiences.
B) Emotions last for a longer time period than moods.
C) Emotions are never action-oriented in nature.
D) Emotions lack a contextual stimulus.
E) Emotions involve less intense feelings than moods.
Answer: A
Explanation: Emotions are intense, discrete and short-lived feeling experiences that are often caused by a specific event. Emotions are reactions to a person. For instance, seeing a friend at work may make one feel glad or an event dealing with a rude client may make one feel angry.
LO: 4.1: Differentiate between emotions and moods.
Difficulty: Easy
Quest. Category: Concept
3) Which of the following terms best describes an intense, discrete and short-lived feeling experiences that are often caused by a specific event?
A) perception
B) cognition
C) mood
D) reasoning
E) emotion
Answer: E
Explanation: Emotions are intense, discrete and short-lived feeling experiences that are often caused by a specific event. Emotions are reactions to a person. For instance, seeing a friend at work may make one feel glad or an event dealing with a rude client may make one feel angry.
LO: 4.1: Differentiate between emotions and moods.
Difficul
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