4015国开（电大）2021年1月《商务交际英语1》期末试题及答案.docxVIP

试卷代号：4015国家开放大学2020年秋季学期期末统一考试 商务交际英语（1）试题 2021年1月 考前须知 一、将你的学号、姓名及分校（工作站）名称填写在答题纸的规定栏 内。考试结束后，把试卷和答题纸放在桌上。试卷和答题纸均不得带 出考场。 二、仔细读懂题目的说明，并按题目要求答题。答案一定要写在答 题纸的指定位置上，写在试卷上的答案无效。 三、用蓝、黑圆珠笔或钢笔答题，使用铅笔答题无效。 I. MULTIPLE CHOICE (10 小题，每题 2 分，共 20 分) Choose the letter indicating the best choice to complete each sentence or answer each question. Messages sent without words are communications. oralverbal nonverbalMost memos and e-mails use order. directindirect direct-indirectA letter from a boss to his secretary is an communication. oralinternal externalmessages are usually organized in an indirect order. PositiveNeutral NegativeA is an oversimplified belief about a group of people. stereotypeprejudice etiquetteMemos consist of a (n) , a body, and notation(s). headingTo line From line A is a formal report that describes a problem and recommends a solution. memoproposal letter reports present information and include little analysis. FormalInformal Informational The content of a letter is a?channel messagefeedback The of a report is important because it is the writers final opportunity toleave a lasting impression on the reader. beginningbody closingTRUE/FALSE （10小题，每题2分，共20分） Write a T in the space provided if the statement is true. Write an F in the space if the statement is false. Your judgment should be based on your understanding of the course book. A paragraph must have at least three sentences to be complete. If possible, a memo should be limited to one page. Cultural differences can be communication barriers. Instant message conversations are formal. Reading a document aloud is an effective way to proofread. In an indirect order, the main idea precedes its supporting information. Proposals may be internal or external. All goodwill letters require supporting information. Analytical reports present information and include little analysis. There are two participants in the communication process： the message and the receiver. READING COMPREHENSION （10 小题，每题 2 分，共 20 分）Read th