酒店知识培训课件.ppt

礼宾部： 位于酒店一楼，为宾客提供行李运送及寄存，邮件寄发，物品转交，预定车辆，送递传真等服务。 Concierge On the first floor, provides guests the luggage delivery, mail delivery, car arranging, fax delivery service etc. 商务中心： 位于酒店一楼，营业时间为:8:00-21:00。主要提供的服务项目包括：收发传真、国内国际电话直拨，电子邮件、复印、文字处理、装订，电脑出租，互联网，快递寄发、票务预定会议室出租等服务。 Business Center On the third floor, business time from 8:00am to 21:00pmServices the Business Center provides includes Fax, dail, E-mail, file copy, typing, word processing in both English and Chinese, laptop renting, internet, EMS, ticket booking ,meeting room renting etc. 兰汀大堂吧 位于酒店大堂，是您享用各式特色咖啡、创意鸡尾酒和西式糕点的好去处。 营业时间：08：30—23：00（外包时间再定） Lanting Lobby Bar The lanting lobby bar located in the hotel lobby.It is a good place that you enjoy all kinds of special coffee,creative cocktails and western-style cakes.Opening hour：08：30—23：00. 朋友酒廊 置身Bon Ami，写意款坐，在绚烂的落日余晖中，享受超凡绝俗的闲静；品尝经典酒品，聆听拉丁、爵士音乐的现场演奏，犹如朋友之间的感情，愈陈愈香。 Bon Ami lounge Place oneself Bon Ami, freehand brushwork in traditional Chinese painting of sit in the evening glow of gorgeous, enjoy extraordinary off the common quiet; Classic taste wine, listening to jazz music scene of the Latin play, like the affection between friends and the more gets sweet. 怡景咖啡厅 位于酒店二楼，浪漫典雅的现代风格，回味悠远的浓厚香味，让您充分享受商务的快捷与舒适，旅游的惬意与愉悦，度假的闲暇与放松。 自助早餐时间：7：00—09：30 Le Mistral café Located on the 2st floor of the hotel, romantic and elegant modern style, a strong aftertaste elusive flavor to the full enjoyment of your business quickly and comfortable, pleasant and comfortable travel, leisure and relaxation holiday .Opening hour：6：30—22：00 尚庭中餐厅 River yard Located in the second floor,it has 11 luxury boxes that can service for 150guests. 位于酒店三楼的多功能厅和3间大小各异的会议室能满足您的各项会议要求。 In the third floor of the hotel function rooms and three meeting rooms of different sizes to meet all your meeting requests. 歌江宴会/会议厅 歌江宴会/会议厅 歌江厅 位于酒店三楼的多功能厅—歌江厅，面积400平米。简明易用的影音灯光设备，专为会议而设的餐饮美食，有我们为您打点一切，让工作变成享受。 Go-gental Hall The Go-gentall