管理学专业英语教程（第四版·下）邱东林-Unit 8 Total Knowledge Management.pptVIP

LOGO LOGO Total Knowledge Management 管理学专业英语教程（第四版·下） Fudan University Outlines 1 2 3 Knowledge by Half The One-Sided Knowledge Project Reaching for Knowledge Fudan University What is Tacit Knowledge Fudan University Knowledge by Half master/apprentice relationships thousands of years ago Without the tacit knowledge exchanged through apprenticeship, apprentices would never learn enough to become masters themselves Fudan University So True Knowledge Management is combined by a blend of learning Fudan University both the carefully wrought explicit texts the learned tacit experience of the most senior guild members The One-Sided Knowledge Project Why so many KM projects fail fail to look at the business purpose for implementing a KM strategy ignore the cultural implications that accompany the creation of a knowledge sharing culture more subtle problems including fading corporate interest, organizational structures that hamper support, and more There is certainly no single reason One of the overlooked areas is the emphasis of explicit knowledge while ignoring the vast value of the tacit knowledge Fudan University The One-Sided Knowledge Project Fudan University Tacit knowledge explicit knowledge Effective KM “see tacit and explicit knowledge working in both directions, in continual flux and movement” leading to “knowledge conversion.” The One-Sided Knowledge Project Fudan University Stephen Denning‘s point： ?most of our real knowledge is tacit ? the communication between individuals is a fundamental KM principle ?“in the end [it] provides a vehicle for conveying unseen tacit knowledge.” Reaching for Knowledge checked a reference of some kind——explicit knowledge ask someone for help——tacit knowledge need help? The simple truth is we reach for help both ways: diving through manuals and web sites, newspapers and books, and diving through the experience and knowledge of those around us. Fudan University Reaching for Kn