4.4西餐厅服务课件讲解.pptxVIP

《酒店专业英语》FoodandBeverage--WesternFood主讲老师：周文英

01INTRODUCTION03SENTENCESLEARNING02VOCABULARYLEARNING04SERVICEPROCEDUREContents

01INTRODUCTION

TheFoodandBeverageserviceisthesecondmajorbusinessofmosthotels.Thefoodandbeveragedepartmentneedstoemploymorepeoplethanotherservicedepartment.Thisisbecausemealsinhotelsmaybesuppliedtotheguestsaswellasnon-guests,andthisdepartmentisarelativelylabor-intensivesector.餐饮服务是大部分酒店的第二主业，比起服务部门，餐饮部需要雇用更多的人手。这是因为酒店的餐饮在招待住店客人的同时，也接待非住店的客人，并且餐饮是相对劳动密集型的部门。餐饮服务INTRODUCTION01

INTRODUCTION02Westernfoodcanbegroupedinto:Frenchfood，Britishfood,Italianfood,AmericanfoodandRussianfood,ect.Themaincharacteristicsare:ofoutstandingmainmaterials,good-looking,delicious,nutritiousandeasy-supplied.Differentcountrieshavedifferenteatingcustoms.西餐可以分为:法式菜,英式菜,意式菜,美式菜和俄式菜等。其主要特点是:主料突出，外形美观，味道鲜美，营养丰富，供应方便。不同的国家有不同的饮食习惯。

SOLETSMOVETOPART4WesternFoodPART04INTRODUCTION01

02VOCABULARYLEARNING

VOCABULARYLEARNING021.appetizer头盘，开胃菜2.soup羹汤3.maindish(meat/fish)主食4.dessert(甜食)(ice-cream/pudding)冰淇淋/布丁5.drink(coffee/tea)饮品6.(fruit)水果Generally,thelunchorsupperofWesternfoodconsistsofthefollowing

VOCABULARYLEARNING02buffet自助餐steak牛排half-cooked半生半熟的well-done全熟的

VOCABULARYLEARNING02dessert（甜食）à-la-carte（按菜单点菜）specialty（招牌菜）cheese（乳酪）lobster（龙虾）lamb（羔羊肉）chop（厚肉片、排骨）stew（炖汤）garlic（大蒜）

03SENTENCESLEARNING

SENTENCESLEARNING03Askingaboutpreference:询问偏好：1.Whatwouldyoulikefordinner/dessert?你晚餐想吃什么?/你甜点想吃点什么？2.Howwouldyoulikethesteak/egg?您要怎么做的牛排?/您要怎么做的鸡蛋?

SENTENCESLEARNING03Politelysuggesting:礼貌的建议:1.IwouldsuggestCalifornianredwineforthebeefsteak.我建议您用加利福尼亚红酒配牛排。2.WhataboutAmericanbreakfast?美式早餐怎么样?

SENTENCESLEARNING03Congratulating:祝贺:1.Toyourhealth(ourfriendship)!祝你健康(我们的友谊)!2.Iwishyouhappiness!祝你幸福!3.Longlivefriendship!友谊万岁!

04ServiceProcedure

ServiceProcedure041.Receive