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Howenterprisescreatenewbusinessvaluethrough
digitalization-Afutureof
enterprisereport,edition4.2
Thevalueoftransitioningtocyber-physical
workplacesthroughremotemeetings,remote
educationanddigitalproductdevelopment
Today,enterprisedigitalizationis
revolutionizingthewaybusinessescreate
value.Ithasbecomeanexemplarydrivingforceformaintainingorganizational
relevance.Whenproperlyintegratedacrossbusinessprocessesandoperations,itcan
createagility,advanceoperationsandboostresilience.
Inthis,thefourtheditionintheEricsson
IndustryLabreportseries–Futureof
Enterprises,thefocusistocoverthepresent,near-future,andmorelong-termevolutionofenterprisedigitalization.
Thisresearchaimstosupportenterprise
decision-makersandcommunicationserviceprovidersbyoutliningtheopportunitiesandchallengesinvolved,aswellastheroleof
enablingtechnologiesinenhancingbusinessvaluecreation,nowandlookingforward.Toachievethis,theresearchinvestigatescurrententerprisedigitalization,bothgenerallyandmorespecificallyintheformofusecasesthatarerelevantacrossawiderangeofindustrysegments,bysurveying9000decision-
makersandemployeesacross15marketsaroundtheworldtoanswerquestionssuchas:
•Whattypeofbusinessvaluecreation
dotheenterprisedecisionmakersand
employeesattachtodigitalizationin
general,aswellastoeachoftheusecases?
•Whatroledocellular(5Gandbeyond),
cloud,AI,digitaltwins,andimmersive
technologiesplayasenterprisesimplementtheirdigitaltransformationstrategy,
andhowisthisexpectedtoevolvegoingforward?
•WhatistheeffectofincorporatingtelecomAPIsonthevalueaddedbyenterprise
digitalservices,bothcurrentlyandinthefuture?
•Howcantechnical,organizationalor
culturalfactorsimpactthefullrealizationofbusinessvalues?
•Aretheredifferencesbetweenthe
vie
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