餐飲顧客滿意屬性矩陣之探討.pptVIP

 Food Beverage Laboratory and Hospitality Professional Teaching Classroom  （餐飲實驗室與餐旅專業教室簡介） Overview History Statement of Purposes Services and Facilities Our Guests History Grand Opening in 1996 To provide a “Simulated Food and Beverage Environment” Statement of Purposes Training Ladders Dining Room Assistant Dining Room Attendant (Trainee) Dining Room Attendant Host/Hostess Headwaiter/Headwaitress Dining Room Manager Statement of Purposes Training Ladders Bar Assistant Beverage Server Beverage Server Bartender Head Bartender Bar Manager Assistant Wine Server Wine Server Sommelier Statement of Purposes Most technical courses are taught here (Lab) Wine and Life Hospitality Service Beverage Management Catering Management Special Topics on Wines Training for the Hospitality Industry Convention and Trade Show Management Other courses: (Situated Learning) Hospitality Japanese Hospitality English Hospitality French  Hospitality Service  Hospitality Club Facilities Hospitality Professional Teaching Classroom Multimedia presentation room e-classroom Audiovisual materials VCR Tape recorder CD player Computer projection  Facilities Food Beverage Laboratory Three self-contained and well-equipped bar stations Guest service equipment showcases for dining rooms Table linens Silverware Glassware Chinaware Our Guests Overseas and domestic scholars and educators Our school staff and faculty Alumni Prospective students (campus visiting) Not opening for commercial purposes Legal age for drinking alcohol beverage in Taiwan is above 18 years old Our Guests Our Guests Our Guests Our Guests Thank You * * Department of Hospitality Management School of Tourism