酒店员工激励因素研究毕业论文.docVIP

毕业论文 （20_ _届） 酒店员工激励因素研究 摘 要 随着酒店业尤其是经济型酒店的不断发展，经济型酒店之间的竞争愈来愈激烈。员工作为酒店的主力军，在市场竞争中的作用越来越大。如何通过激励员工的工作意愿，从而有效激发其工作潜能，提高其工作表现，达成酒店目标，已经成为经济型酒店面临的一个重要问题。本文在文献探讨的基础上采用问卷调查的形式研究了酒店对员工的激励。希望本研究能够帮助管理者更为准确的了解员工的主观感受，从而改进对员工的管理工作，提高其满意度，增强酒店的市场竞争力。因此，本研究基于对宁波经济型酒店的调查对酒店员工的激励因素进行研究，具有重要的实践意义。 本研究运用了描述性统计、相关和回归分析等方法，主要分析了酒店员工对激励因素的重要性和满意度情况，探讨了激励因素的激励效果，并进一步分析了个人不同背景变量的酒店员工所感受到的激励因素重要性与满意度的不同以及由此带来的激励效果的不同。而与已有的类似成果相比，本文不仅对激励因素的重要性进行研究，还新增了对于酒店员工激励因素满意度的研究，补充了在这一方面的欠缺。因此，本研究具有一定的理论价值与现实意义。 关键词：Abstract With the continuous development of the hotel industry especially the economy hotels, the competition between economy hotels are more and more fierce. Employees as the main force of the hotel, their function played in the market competition is larger and larger. How to encourage their working will, and even inspired its active and effective potential, improve their performance and reach hotel goals, has become an important issue that the economy hotels are facing. The research used the form of questionnaire to investigate the hotels’ motivating. I hope that this research can help managers more accurately understand subjective feelings of the employees, and improve the management capacity of staff, increasing the satisfaction of staff, thereby enhancing the market competitiveness of hotels. So, this research has important practical significance. The research mainly used descriptive statistical methods, correlate and regression methods. The paper mainly analysized the importance and the satisfaction of the motivate factors and explored the motivate effects, and further analysized the difference of the importance and the satisfaction and the motivate effects of the motivate factors with different background variables of the employees incentives. Compared with the similar results, this paper not only study the importance of motivation, but also increasing the study of the hotel staff satisfaction , adding in this part of the deficient. Therefore, this study has theoretical value an