外科医师该如何面对当前医患关系.pdfVIP

http：}}www．pk．com 中国医学伦理学 2011年6月第24卷第3期 E·mail：zgexllx@mail．xjtu．edu．en ChineseMedicalEthicsJun．20l1 V01．24No．3 ·临床伦理· 外科医师该如何面对当前医患关系 尹大龙，赵小洋，刘连新+，姜洪池 (哈尔滨医科大学附属第一医院普外科，黑龙江哈尔滨150001) [摘要]在当前医疗纠纷频发的环境下，以外科医师这一高风险的行业为例，分析外科医师应该如何从自身做起减少医患矛 盾，和谐医疗环境。认为外科医师应该通过提高自身技术水平以保证治疗质量，加强医患沟通，融合人文关怀，增加相互信任，熟 悉法律法规等途径来改善医患关系，进而减少医患纠纷，创造良好的医疗环境。 [关键词)医疗纠纷；外科医师；医患沟通；医学人文精神；和谐医患 [中图分类号]R一52 [文献标识码)A [文章编号)1001—8565(2011)03—0324一03 with HowtoHandlethe Patients Relationship ——f}哪a viewpoint surgeons YIN Da一如，lg，ZHAO五Z∞一弘，皤，LIULian—xin，JIANGHong—chi General First HarbinMedical (Departmentof Surgery，theAffiliatedHospitalof University，Harbin150001，China) howa couldreduce Abstract：Thisdiscusses conflictsandestablishaharmoni— paper surgeon doctor—patient ORSmedical astoreducethe medical inChina．Itisheldthat environment，80 frequent currenfly disputes surgeons should theirmedical andskillstoensuretreatment their abil— improve techniques quality，strengthencommunicating itiesandhumanisticcaretoincreasemutualtrustwith familiarwithrelatedmedicallawsand patients．be regula— to their medical establishafavorablemedical as tions，SOpromoterelationship访tIlpatients，reducedisputes，and environment． Humanistic Keywords：Medical Communication；Medical Disputes；Surg