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Managing Change and Innovation;L E A R N I N G O U T L I N E Follow this Learning Outline as you read and study this chapter.;L E A R N I N G O U T L I N E (cont’d) Follow this Learning Outline as you read and study this chapter.;L E A R N I N G O U T L I N E (cont’d) Follow this Learning Outline as you read and study this chapter.;What Is Change?;Forces for Change;Change Process Viewpoints;Exhibit 13–1 The Change Process(变革过程);Change Agents;Exhibit 13–2 Three Categories of Change(变革的类型);Types of Change;Organizational Development;Exhibit 13–3 Organizational Development Techniques;Managing Resistance to Change;Exhibit 13–4 Managerial Actions to Reduce Resistance to Change(减少变革阻力的方法);Issues in Managing Change (cont’d);Exhibit 13–5 Strategies for Managing Cultural Change(管理文化变革的战略);Issues in Managing Change (cont’d);Exhibit 13–6 Causes of Stress(压力产生的原因);Exhibit 13–7 Symptoms of Stress(压力的症状);Issues in Managing Change (cont’d);Issues in Managing Change (cont’d);Exhibit 13–8 Characteristics of Change-Capable Organizations;Stimulating Innovation(激发创新);Exhibit 13–9 Innovative Companies Around the World;Exhibit 13–10 Systems View of Innovation;Exhibit 13–11 Innovation Variables;Creating the “Right” Environment for Innovation;Creating the “Right” Environment for Innovation (cont’d);Creating the “Right” Environment for Innovation (cont’d);Terms to Know
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