Communications Styles Indiana University Bloomington通信方式印第安那大学布卢明顿.pptVIP

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Communications Styles Indiana University Bloomington通信方式印第安那大学布卢明顿.ppt

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Communication Styles: Passive, Assertive, Aggressive Amy Hume Discussion Session #13 Goals for Today Understand different communication styles and how they affect others Practice recognizing and crafting messages in different styles Learn about assertiveness skills Have you ever dealt with a difficult person? It’s all about respect How about…? Can’t speak up Communication Styles How about…? Loud Communication Styles How about…? Firm Communication Styles How about…? Don’t know my rights Communication Styles How about…? Direct Communication Styles How about…? Bossy Communication Styles How about…? Honest Communication Styles How about…? Pushy Communication Styles How about…? Respect rights of others Communication Styles How about…? Get stepped on Communication Styles How about…? Meek Communication Styles How about…? Dominating Communication Styles How about…? Intimidating Communication Styles How about…? Too accommodating Communication Styles How about…? Violate others’ rights using power, position language Communication Styles How about…? Talks softly Communication Styles How about…? Recognize the importance of having my needs rights respected Communication Styles How about…? Must get my way Communication Styles How about…? Gives “cold fish” handshakes Communication Styles How about…? Don’t stand up for my rights Communication Styles How about…? React instantly Communication Styles How about…? Avoid conflicts Communication Styles How about…? Confident Communication Styles How about…? Don’t care where or when I “blast” someone Communication Styles How about…? Realize I have choices Communication Styles How about…? Effective communicator Communication Styles How about…? People take advantage of me Communication Styles How about…? Can express my needs Communication Styles How about…? Can be abusive Communication Styles How about…? Vise-like handshake Communication Styles How about…? Make good eye contact Communication Styles How