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HP Integrity BL8x0c Legacy Server Blades
Troubleshooting
Rev.12.11
HP Integrity Server Blades L200 Service and Support
Module objectives
Identify and use the system board LEDs to troubleshoot the server blade
Explain how SDRAM errors/failures display on the LEDs and as events
Analyze power on problems based on power button behavior, normal power on cycle sequencing, and abnormal power on conditions
Use the normal boot process and platform flow to analyze the cause of boot problems
Troubleshoot problems with Integrity iLO 2
Describe the system build up troubleshooting procedure and explain when to use it
Common troubleshooting tasks
The following troubleshooting tasks and information are the same for both the Integrity BL860c/BL870c systems and the Integrity BL8x0c i2 systems:
General troubleshooting procedures
Troubleshooting from the OA GUI and CLI
Console access
Event logs
Troubleshooting an operating system that does not boot
Intermittent problems
Dump commands and error logs
Using sysset
Diagnostics and fault management
Troubleshooting with LEDs
Front display panel LEDs
BL860c
BL870c
UID
UID
System health
Internal health
NIC 1
NIC 2
NIC 3
NIC 4
Power
iLO 2 reset button
INIT button
System health
Internal health
NIC 1
NIC 2
iLO 2 reset button
NIC 3
NIC 4
INIT button
Power
Hidden slide for front panel LEDs
SDRAM failure behavior
For zx2 chipsets, a single SDRAM failure is 100% correctable and does not affect system performance
On top of the first SDRAM failure, one can correct a second SDRAM failure in the same rank
The first SDRAM failure is invisible to the customer, with no LED or system log warning
The system log event is set to an alert level 2, and it is not customer visible unless the customer sets the alert filter that low
A second SDRAM failure in a rank triggers a repair event since, even though this failure is 100% correctable, a random single bit error (SBE) on top of this can cause a system crash
The customer receives an alert/warning message to r
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