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For the Gallup Q12 on the impact of job satisfaction of nurses and application of
PAGE \* MERGEFORMAT 12
For the Gallup Q12 on the impact of job satisfaction of nurses and application of
[Abstract] Objective To investigate what kind of work environment can best stimulate the talents and enthusiasm of nurses and the Gallup Q12 used in the care of humane management of grass-roots work to create a good environment for the role. Methods Gallup Q12 Survey , random sampling of 16 in a hospital ward of the 350 nurses, the use of own patient satisfaction survey were investigated patient satisfaction with the ward. Results 333 valid questionnaires were collected in the Gallup Q12 selection of “very satisfied “39.21% of the total options, select the” relatively satisfied “41.39% of the total options, select the” less satisfied “5.86% of total options, select the” unsatisfactory “of the total options, 13.49%, the nurse satisfaction and patient satisfaction has a positive linear correlation between the increased satisfaction with the nurse, patient satisfaction increased. Conclusion Gallup Q12 used in the management of nursing human nature to create a positive and efficient working environment is very effective grass-roots level, they are key management in l2. matron l2 if careful attention to this aspect, the nurses are all l2 question answered in the affirmative, then the job satisfaction of nurses degree of patient satisfaction and hospital benefits will be effectively improved.
[Paper Keywords] Gallup Q12, human management, nursing management, nurse satisfaction, patient satisfaction, work environment
A survey shows that: nurse satisfaction with the work environment will directly affect the efficiency and nurses working attitude, affect quality of care, nursing care team stability and development, and even affect the entire health care system functioning. How to create a nurse a positive and efficient work environment, maximum energy to inspire nurses, competence and enthusiasm, and to improve the quality of care, every nurse manager
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