How to layout the opening Purchasing Guide.docVIP

 PAGE \* MERGEFORMAT 15 How to layout the opening Purchasing Guide In the daily market visits in the complaint often heard Purchasing Guide: It is now difficult customers received, the door is to look after either left, or else complain about high prices, look at the West home club to see, do not know what they are thinking nothing. Why always happen? is too picky customers or our product is really too expensive? is certainly a lot of reasons, but mainly Purchasing Guide think there skills in the hospitality customer problems, the main reason is that there is no formed a good opening. That the customer has just entered the store opening, shopping guide and customer contact with the first three minutes. This is three minutes for the entire sales process is essential, if this is a good time to grasp the back of the communication will be relatively smooth for the future lay a good foundation for the transaction, if it lost three minutes to play Purchasing Guide for the above situation occurred naturally. Most of the following shopping guide to see how the opening of: A situation, Customers into the store ... ... Shopping guide: Hello, Welcome to XX stores. Customer: (did not speak, to go inside Shopping guide: you take a look at the sofa, right? Customer: ah, casual look. Shopping guide: (no words, and with the back of the customer Scenario II Customers into the store ... ... Shopping guide: Hello, Welcome to XX stores. Customer: (nods, to go inside Shopping guide: your house renovation to what extent? Customer: just started. Shopping guide: what style decorated? Customer: Chinese (or European Shopping guide: Which district? Customer: (did not speak Shopping guide: (do not know what to say Scenario III Customers into the store ... ... Shopping guide: Hello and welcome to XX stores, please look around. Customer: ah. Shopping guide: (with the back of our customers here in the sofa, coffee table, TV cabinet, dining t