乌海市海勃湾区地税局.pdfVIP

Abstract Department of Haibowan through the use of literature research, in-depth interview and other research methods, and then analyze the status of the performance management of the Inland Revenue Department of Haibowan from the point of view of performance plan、performance coaching 、performance appraisal 、performance result, still further, it points out the weakness of the overall performance indicator system, the sector performance indicator system, the employee’s performance indicator system. This paper makes an optimization design on the basis of information platform with the help of KPI and BSC, which makes the performance appraisal more reasonable. At last, in response to the features of the new performance indicator system, the paper points out the problem of the process of using this system, which helps makes performance management smoother and improve performance level. Key words: local taxation bureau performance management key performance indicators balanced scorecard strategic III 万方数据 目录 目 录 第一章 绪论1 1.1 研究背景 1 1.2 研究意义 2 1.3 研究内容与方法2 1.3.1 研究内容 2 1.3.2 研究方法 3 1.4 论文研究框架3 第二章 绩效管理相关理论基础5 2.1 绩效管理相关概念5 2.1.1 绩效的概念 5 2.1.2 绩效管理的涵义 6 2.1.3 绩效管理的考核指标体系概述 6 2.2 战略管理理论7 2.3 绩效考评工具介绍 8 2.3.1 平衡计分卡法 8 2.3.2 “360 度考核”模型 10 2.