支持性组织氛围对员工建言行为的影响机制和理论基础.pdf

Advances in Psychology 心理学进展, 2011, 1, 13-18 13 doi:10.4236/ap.2011.11003 Published Online April 2011 (/journal/ap/) The Impact Mechanism and Latent Theories between Supportive Climate and Employee Voice Behavior Jinyun Duan1,2, Xiaoming Tian1,2, Xianhui Wang1,2, Yu Kong1,2 1Department of Psychology, Soochow University, Suzhou 2Key Research Institute of Education Ministry-Center for Chinese Urbanization Studies, Soochow University, Suzhou Email:mgjyduan@; xmtian@; mnba@; daddy86ky@ Received: Feb. 21st, 2011; revised: Mar. 10th, 2011; accepted: Mar. 28th, 2011. Abstract: Voice behavior is change-oriented communicating behavior which is constructive challenge to the status quo. Based on organizational support theory and social exchange theory, perception of supportive or- ganizational climate, which includes supportive team relationship, supportive organizational environment and supportive leaders, would elicit employees’ voice behavior. The impact mechanisms between supportive or- ganizational climate and voice are to boost up the psychological safety and perceived organizational support, to improve the psychological empowerment, to enhance the social and personal identity, finally give impetus to the employees’ voice behavior. And then make contributions to the transformation and development of the organization. Future studies were discussed as well. Keywords: Organizational Supportive Climate; Employee Voice Behavior; Employee-Organization Relations; Perceived Organizational Support; Social Exchange 支持性组织氛围对员工建言行为的影响机制及理论基础 1,2 1,2 1,2 1,2 段锦云 ，田晓明 ，王先辉 ，孔 瑜 1 心理学