我国高阶文官管理核心能力之Q方法论研究.docVIP

我國高階文官管理核心能力之Q方法論研究 林孟寰 銘傳大學公共事務學系研究生 方凱弘 銘傳大學公共事務學系助理教授 《論文摘要》 　　政府常任文官隨著職位的升遷，除了必須具備業務領域的專業知識之外，也必須掌握行政管理之知識與能力，才能勝任主管的職務。近代由於治理模式的出現，使得高階文官必須在治理過程中，藉由私部門與非營利部門行動者的引進並建立協力關係，才能順利完成提供公共服務的責任與使命，而在此系絡中，政府高階文官所需具備的核心能力，也勢必隨著治理模式的發展而調整。雖然我國行政院人事行政局已於2004年完成高階文官管理核心能力之訂定，但是後續並沒有相關的研究檢視這些管理核心能力之適切性，以及也沒有相關的研究省思在我國當前的治理模式下，是否有些管理核心職能對於高階文官的重要性比其他管理核心職能更高。因此，本研究希望透過參考美英兩國所訂定之高階文官管理核心能力，輔以管理文獻對於高階主管職能的界定，透過Q方法論，了解我國科長級以上文官對於高階文官管理核心能力的認知類型。本文初步發現在受訪者中，針對高階文官之管理核心能力的認知存在著「團隊願景領導型」、「組織績效管理型」與「人力資本策略型」等三種認知類型，以及這些認知類型對於高階文官所應具備之管理核心能力的認知。 關鍵字：管理核心能力、主管職能、高階文官、人事行政、Q方法論 Abstract In order to becoming a competent public managers, senior civil servants not only have to be familiar with professional knowledge, but also have to master administrative knowledge and skills. With the emergence of modern governance model, senior civil servants must establish public-private partnerships to deliver better public services by bringing private and non-profit organizations into public service provision process. Therefore, the core competences of senior civil servants must be modified in order for senior civil servants to successfully perform their duties in this new context. In Taiwan, the Central Personnel Administration established senior civil servants’ core competences in 2004. However, there is no study intended to examine whether these core competences are appropriate, and there is no study to reflect whether some of these core competences are more important than others are. Accordingly, based on senior civil servants’ core competences established by the US and UK, as well as the core competences of high-ranking executives discussed in the academic literature, this research utilizes Q methodology to understand how the importance of senior civil servants’ core competences are perceived by the civil servants with the ranking higher than section chief in Taiwan. It is found that three patterns of perceptions on senior civil servants’ core competences exist in Taiwan’s higher rankin