管理学基础精品教学(清华大学)课堂测试答案-工1.docxVIP

管理学基础精品教学(清华大学)课堂测试答案-工1.docx

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Chapter 1 The Management ProcessTrue/False Questions1.The planning, organizing, leading, and controlling of resources in order to achieve organizational goals both effectively and efficiently is known as management. Answer: True Page: 4 Learning Objective: 1 Difficulty: Easy 2.McDonalds developed a fat fryer that decreases the amount of oil used in cooking, and reduced the amount of time to cook fries. This is an example of increased efficiency. Answer: True Page: 6 Learning Objective: 1 Difficulty: Moderate 3.Dell Computers decision to sell directly to customers is an example of a low-cost strategy. Answer: True Page: 8 Learning Objective: 2 Difficulty: Moderate 4.In a large organization, first-line managers typically report to top managers. Answer: False Page: 10 Learning Objective: 3 Difficulty: Easy 5.The amount of time that managers spend planning and organizing resources decreases with higher levels in the organization. Answer: False Page: 12 Learning Objective: 3 Difficulty: Moderate 6.Increases in a firms effectiveness will increase its performance, but increases in efficiency will have no predictable effect on performance. Answer: False Page: 5 Learning Objective: 1 Difficulty: Moderate7.Planning and organizing require a high level of conceptual skill by the manager. Answer: True Page: 18 Learning Objective: 4 Difficulty: Easy 8.The suppliers, customers, and competitors that affect the organizations ability to obtain inputs and to sell outputs are known as the task environment. Answer: True Page: 116 Learning Objective: 1 Difficulty: Easy 9.For the typical manager, opportunities and threats that result from changes in the task environment are more difficult to identify than events in the general environment. Answer: False Page: 116 Learning Objective: 1 Difficulty: Moderate10.The general environment includes an organizations customers. Answer: False Page: 124 Learning Objective: 2

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