管理技巧 management skills Chap01 Developing Self-Awareness.pptVIP

Chapter 1: Developing Self-Awareness Who are you,and what is your preferred work style? Objectives Increase personal awareness of your: Sensitive line Personal values and moral maturity Learning style Orientation toward change Interpersonal style Sensitive Line Point at which individuals become defensive or protective when encountering information about themselves Increased self-knowledge occurs when: Information is verifiable, predictable and controllable Self-disclose so others can provide insights into your behavior Core Aspects of Self-Concept Values Fundamental standards of desirability by which we choose between alternatives, assumptions about the nature of reality learned early, continue to develop drive choices and behavior differ based on culture and environment Cultural Values Broad, general orientations that characterize large groups Identify ways in which nationalities differ from one another Cultural values predict individual values Trompenaar’s Value Dimensions Rokeach - Two Types of Personal Values Terminal Comfortable life Exciting life World at peace World of beauty Equality Family security etc... Instrumental Ambitious Capable Cheerful Clean Courageous Forgiving etc... Most managers... value sense of accomplishment, self-respect, a comfortable life, power, and independence more than others highest instrumental value: ambition highest terminal value: accomplishment tend to be achievement-oriented Kohlberg – Value Maturity Model Three levels of maturity with six stages of development Self-centered level – (1) obedience and punishment, (2) naively egoistic orientations Conformity level – (3) good person, (4) “doing duty” orientations Principled level – (5) contractual legalistic, (6) conscience of principle orientations Defining Issues Test Comparison Data Value-Based Decision Making Most managers feel pressure to compromise personal values to achieve company goals Some tests of ethical behavior: Would I be comfortable if behavior was on the fron