《国际商业中的会计 ACCOUNTANT IN BUSINESS》课件PPT14 Personal effectiveness.ppt

Topic list Study guide: Techniques for improving personal effectiveness at work and their benefits Features of effective communication First: personal development plans Second: time management1: principles of time management2: improving time management3: prioritization4: working plan Third: the role of information technology Modems and digital transmission Mobile communications Voice messaging systems Computer bulletin boards Videoconferencing Third: the role of information technology Fourth: coaching, mentoring and counselling Fifth: communication in the workplace1: communication in the organization2: direction of communication3: communication patterns (or networks) Sixth: formal communication process Seventh: informal communication channel Eighth: barriers to communication Ninth: communication methods Ninth: communication methods7: forms8: notice board9: house journal10: organization manual or handwork11: letters and faxes12: memoranda13: electronic communications14: reporting writing End of Chapter 14 ? The McGraw-Hill Companies, Inc., 2002 Slide 14-* McGraw-Hill/Irwin 14 Personal effectiveness and communication 8: barriers to communication 9: communication method 7: informal communication channels 4: coaching, mentoring and counselling 5: communication in the workplace 1: personal development plan 2: time management 3: the role of information technology 6: formal communication process Exh. 14.1 Personal development objectives A systematic approach to personal development planning Step 1, 2, 3, 4, 5, 6 7: deciding on a communication tool 8: the effect of office automation on business 6: electronic data interchange (EDI) 1: coaching 2: mentoring 3: counselling 4:benefits of counselling 5: the counselling process 6: counselling skills 7: confidentiality 1: the communication process 2: desirable qualities of a communication system in an organization 3: effective communication 1: the grapevine 2: the importance of informal comm