原创力文档- 1、本文档共12页，可阅读全部内容。
- 2、原创力文档（book118）网站文档一经付费（服务费），不意味着购买了该文档的版权，仅供个人/单位学习、研究之用，不得用于商业用途，未经授权，严禁复制、发行、汇编、翻译或者网络传播等，侵权必究。
- 3、本站所有内容均由合作方或网友上传，本站不对文档的完整性、权威性及其观点立场正确性做任何保证或承诺！文档内容仅供研究参考，付费前请自行鉴别。如您付费，意味着您自己接受本站规则且自行承担风险，本站不退款、不进行额外附加服务；查看《如何避免下载的几个坑》。如果您已付费下载过本站文档，您可以点击 这里二次下载。
- 4、如文档侵犯商业秘密、侵犯著作权、侵犯人身权等，请点击“版权申诉”（推荐），也可以打举报电话：400-050-0827(电话支持时间：9:00-18:30)。
查看更多
《国际商务沟通》课件PPT 08 Business Information, Decisions, and Solutions
Information, Decisions, and Solutions The Nature of Business Information Business Information Sources Information and the Knowledge Economy Decision-Making Problem Solving and Conflict Resolution The Nature of Business Information Culture’s Impact on What Constitutes Information Assessment of Information Possession of Information Formal and Informal Information Ambiguity versus Hard Data Criteria for Business Information Culture’s Impact on What Constitutes Information High-context cultures value Relationships, teamwork, and long-term group membership. People seek information about groups in order to make business decision Rely on subjective information that is internalized. Low-context cultures Value independent decisions, activity that achieves goals, and individual accountability. They rely on objective information that is externalized. Assessment of Information Both high-context and low-context cultures look for reliability and validity of data. Western logic tends to look for rules; while Asians tend to look for syntheses. Westerners see objects with attributes that don’t change; while Asians see relationships and contexts that constantly change. Possession of Information In low-context culture To know the job description, the qualifications, To know the strengths and weakness you competitors. In high-context culture To know who is in charge of the project; To know the links between you and other Formal and Informal Information Formal information Publications and public information Observation. Interviews and surveys Experimentation Informal information “grapevine (subjective), or another informal network inside or outside an organization. Ambiguity versus Hard Data “Hard” data are numbers “Soft” data are estimates, nonnumerical projected trends, guesses, and suppositions. Criteria for Business Information Verifiability Confirming information by referring to another unrelated source. Trustworthiness The source can be proven correct in the past. Acc
文档评论（0）