国际商务礼仪_dress.pptVIP

Business dress etiquette Professional Etiquette A glance: demeanor, mannerism, body language and grooming. You only have ONE opportunity to make a good/indelible first impression The process works like this If you appear to be of comparable business or social level, you are considered suitable for further interaction. If you appear to be of higher business or social status, you are admired and cultivated as a valuable contact. If you appear to be of lower business or social standing, you are tolerated but kept at arms length. If you are in an interview situation, you can either appear to match the corporate culture or not, ultimately affecting the outcome. When you make the best possible first impression, you have your audience in the palm of your hand. When you make a poor first impression, you lose your audience’s attention, which will take you a hard and long time to remove. First Impressions Within 30 seconds people judge your Economic level Educational level Social position Level of sophistication Level of success Within 4 minutes people decide your Trustworthiness Compassion Reliability Intelligence Capability Humility Friendliness Confidence Making Positive First Impressions Determine audience Identify their expectations Establish objectives Dress, behave, and communication in a way that reflects audience expectations A,B,C’s of Image Appearance Color, wardrobe, grooming Behavior Etiquette, civility, attitude Communication Verbal, nonverbal, written Make a Good First Impression Make a Good First Impression Avoid slang Establish eye contact Avoid “the hug” Avoid a limp handshake Always introduce yourself Know who should be introduced first Higher-ups first Females before males Present a business card If a higher up, only do this if they do it first Dress for Success Why dress up? The clothes we wear and the way we groom ourselves represent how we choose to present ourselves to others and reflect the importance we attach to the occasion. Dressing with co