国际商务英语口语口译语第8章 生产和 与订单处理.pptVIP

Unit 8 Production and Dealing with Orders/生产与订单;在国际贸易业务的具体操作中,当你通过艰苦的努力,终于获得了客户的订单,要及时和准确地向工厂下单。这时候最好制作一张下单的表格,将客户的要求明细化,比如产品是由何种材料制作的,需要印什么颜色,对产品的性能有何要求,内箱及外箱文字的印刷内容。如果是广交会成交的,已经确认的样品,按该样品安排生产即可,一般就不需要再寄样品。如果是在平常的业务交流洽谈成的生意,那就要根据客户的具体要求,制作样品寄出供客户确认。这样才能保证不出差错。如果单子比较大,你要经常到工厂了解生产的进度。 ; 还有在产品的生产过程中,要经常到车间了解生产的情况,把好产品的质量关,因为客户注重的是结果,也就是产品的质量,而作为外贸及工厂,不仅要注重结果,更要注重过程,没有对产品的生产各环节认真细致地进行检查,就很难生产出符合客户要求的产品质量。 总而言之,要做好每一笔对外出口订单,都要精心准备,科学安排,在不影响企业效益的情况下,凡经过努力就可以做到的,都要满足客户的要求。要以市场需求为导向,以市场行情为报价基础,以服务创新为根本,以研发竞争作为企业发展的动力,以客户为中心,以科学管理为出发点,要经常换位思考，生意才有可持续性，也才能得到互利双赢的良好效果。;8.1 New Product Development 新产品开发 Why is it necessary to develop new products? What should be taken into consideration when developing new products? SCENE 1 Mark, manager of the Sourcing Department of XYZ Company, is answering a call from Chen, the supplier, who is trying to recommend their new products. ; Mark: Good morning, XYZ Company. Mark speaking. Chen: Hello, Mark. This is Chen Xin of HD Bedding Company. Mark: Hi, Chen, nice to hear you. What can I do for you today? Chen: I call to tell you that our company has just developed a new enfant bedding series. You will be interested in it, I suppose. Mark: Well, give me more details, please. Chen: You see, according to our market survey, when decorating their house, more and more families will prepare a room for their kids, and there is a continual rise of consumption in the children’s bedding. So we design a new series of bedding especially for kids. You can be sure that this series will be quite popular with consumers. The printing and color are all truly appealing. ;Lu: Our products are always of first-class quality. These carpets are 100% wool, fairly thick and very soft. Bernard: What designs do you have? Lu: Quite a few. We have oriental styles woven with exotic flowers and birds, and western styles with legendary figures. Bernard: Sounds good! Do you have wall carpets? Lu: Sure we do. We have different colors, which will go with different home styles