国际商务英语口语口译语第9章 商务办公常规和 与办公环境.pptVIP

Unit 9 Business Office Routine Jobs and Office Environment /商务办公常规与办公环境;国际企业的成功是商务环境与办公环境的先天条件合力而为。 一个好的写字楼应该是办公环境和商务环境的高度统一。所谓办公环境，从建筑上是指建筑的机电配置以及平面布局等产品的一些硬件指标。像我们常说的5A，中央空调、电梯速率、电梯梯数、大堂、照明等等。这决定了一个写字楼的等级。所谓商务环境，是指满足商务交往、商务发展以及商务人员工作生活的配套，更多的指建筑指标之外的指标。商务环境包括，商务聚集性、商务氛围、商务气质、交通条件、人口素质、城市区位、周边金融、票务、休闲、娱乐服务等等。办公环境相对容易达到，而商务环境则需要更多的条件和指标，需要一个长期的沉淀。 商务环境进一步细分为“泛环境”和“内环境”。 ;就一般与会人员来说，商务会议最基本的是要按时到会，遵守会议纪律。开会时要尊重会议主持人和发言人。当别人讲话时，应认真倾听，可以准备纸笔记录下与自己工作相关的内容或要求。不要在别人发言时说话、随意走动、打哈欠等，这是失礼的行为。会中尽量不离开会场，如果必须离开，要轻手轻脚，尽量不影响发言者和其他与会者，如果长时间离开或提前退场，应与会议组织者打招呼，说明理由，征得同意后再离开。 在开会过程中，如果有讨论，最好不要保持沉默，这会让人感到你对工作或对单位漠不关心。想要发言时应先在心里有个准备，用手或目光向主持人示意或直接提出要求。发言应简明、清楚、有条理、实事求是。反驳别人不要打断对方，应等待对方讲完再阐述自己的见解，别人反驳自己时要虚心听取，不要急于争辩。;9.1 Business Meetings 商务会议 Do you think the business meetings are important? SCENE 1 Mr. Smith is asking his secretary Jane to prepare for the weekly meeting. Smith: Jane, would you please send a memorandum to all department managers informing them the weekly meeting would be held tomorrow morning in Conference Room 301? Jane: All right, sir. Do I need to enclose the agenda? Smith: Of course. The items in the agenda should include the chairman’s report, department reports, new business and adjournment. Jane: Ok, sir. Smith: Could you have it ready before lunch? Jane: No problem. I’ll get it ready right away.;(Next morning) Smith: Jane, is the room ready for the meeting? Jane: Yes, I’ve put the minute-book and some copies of the agenda on the table. And paper and pencils have been laid by their name-cards on the conference table for each attendant. Smith: Thank you. How about the microphone and overhead projector? Jane: I also have got them ready for the meeting. Smith: Good. You’ll have to take the minutes this morning. Jane: Should I write down every word hat everyone says? Smith: No, you just make a note of the topics that are discussed and the result of the discussion. Jane: All right, sir. ;SCENE 3 Alex, head of XYZ Company, has called a meeting with the head