Technology and Communication技术与通信.pptVIP

Technology and Communication Technology Steno pads Telephones Computers Cell phones Top Technology Innovations 1. The Internet 2. Cell phone 3. Personal computers 4. Fiber Optics 5. E-mail 6. Commercialized GPS 7. Portable Computers 8. Memory Storage Devices 9. Consumer level digital camera 10. Radio frequency ID tags 11. MEMS 12. DNA fingerprinting 13. Air bags 14. ATM 15. Advanced batteries 16. Hybrid car 17. OLEDs 18. Display panels 19. HDTV 20. Space shuttle 21. Nanotechnology 22. Flash memory 23. Voice mail 24. Modern hearing aids 25. Short Range, High Frequency Technology panel assembled by the Lemelson-MIT Program Effects of Technology on Communication Writing Privacy Familiarity Appropriateness Response time IMs/Text messaging Internet/Intranet Internet Positive Pitfalls Intranet Training Publications Assessments The new suggestion box Problems/Solutions Internet Use Non-business use on company time Copyright infringement Viruses Confidential Information Defamation Websites Navigation Customers/Employees Benefits Policies Staffing Email Pros Reach a large group quickly Provides a record Quick response time Can work from anywhere you have internet access Easy to use Cons Are forever Volume Sent without thinking Reply All/Forwarding Unclear messages Incompatibility of programs Impatience with response time Do not convey facial expression, body language or vocal nuance Did not necessarily communicate Receiver did not get the message Email Etiquette Use for business purposes Do not become dependent on this as your only means to communicate Do not let your emotions over-rule your head. Do not write anything that you would not want known to the public Keep emails short and to the point Scan all messages before replying Email Etiquette Begin with people’s names and end with an appropriate salutation Use common courtesy Do not send emails repeatedly if you do not get an immediate reply Ask friends about their company’s pol