人力资源管理知识5获取竞争优势的人力资源管理之五.pptVIP

获取竞争优势的人力资源管理之五 Human Resource Management Gaining a Competitive Advantage Training and Development 培训与开发When you finish studying this chapter,you should be able to : Indicate how training would help enterprises to gain competitive advantage. 阐述培训如何帮助企业获得竞争优势 Explain how you would go about identifying training requirements. 说明如何确定培训需求 Discuss four training techniques. 论述四种培训技术 List the steps in a typical management development 列出企业开发的典型步骤 Experiential exercise 1应用联系 林红所在的公司由于近年规模扩大， 员工提升机会很多，她已经过一系列的工作变化， 从最初的分店经理， 升至为总公司当业务经理，现在手下管理很多专卖店的经理人员。 林红凭着自己的经验，已经具备了技术和业务管理技，虽然没有受过任何正式训练， 但仍然受到手下人的尊重。 根据该公司战略规划， 二三年内规模将扩大两三倍， 于是很多人开始怀疑林红是否有能力承担日趋繁重任务， 因为这工作将涉及总体规划， 财政控制，部门协调，而林红的经验主要在销售方面， 公司想继续留用林红， 但是需要为她制定一个开发计划。 问题： 为林红制定一个开发计划， 并说明编制的理由。 1.training and development 1.1Technical training 培训 Technical training involves giving new or present employees the basic skills they need to perform their jobs. (1) High-leverage training高层次培训 High-leverage training is training of a more long-tern and wider nature. Its aim is to develop intelligence capital: basic skills, advance skill, creativity and innovation. (2)The characteristics of learning organization 学习型组织的特征 The continuous learning Creating and sharing of knowledge Critically and systematical thinking Learning culture The value appraisal of employees (3) Creativity and innovation 创造与创新 Definition Creativity.The thinking process that helps us to generate ideas. Innovation. The practical application of such Ideas towards meeting the organization’s objectives in a more effective way. Condition A climate conducive to crating thinking; An effective system for communicating ideas; Procedures for managing innovation in order to screen and evaluate ideas and identify the relatively few which are worth exploiting. 1.2 The basic and effective training process  有效培训的基本过程 1.3 Operational strategy and training 2.Assessment determining needs