ZM建设集团绩效管理优化研究-工商管理专业论文.docxVIP

万方数据 万方数据 摘 要 随着国内基础设施行业的日趋饱和以及国家对“走出去”战略的逐步深化，伴随 着“一带一路”的建设，国内施工公司正面临着重大的机遇和挑战。公司若要求得生 存与发展，就必须内抓管理，外抓市场。人力资源管理是公司最重要的管理内容 之一，优秀的绩效管理体系是企业人力资源管理工作的重要保障，为公司实现其 战略目标，提供强有力的内部支持。 本文对当前国内外绩效管理理论进行介绍，借鉴了同行业其他企业的先进经 验，介绍了平衡计分卡(BSC)和关键绩效指标(KPI）理论等当今普遍被采用的绩效 管理方法。全篇以 ZM 建设集团为研究对象，主要介绍该公司绩效管理当前状态， 分析其在绩效管理方面存在的问题。在分析并明确该公司的战略目标后，重点运 用平衡计分卡法(BSC)、关键性绩效指标体系(KPI)、360 度评估反馈法等多项绩效 考核技术和方法，对 ZM 建设集团目前的绩效管理体系进行优化，最后形成新的 优化方案及确保新的绩效管理体系有效实施的配套措施。借此充分挖掘企业内部 潜力，发挥企业激励作用，最大限度地调动员工积极性。 文章对 ZM 建设集团的绩效管理体系的探索，对今后公司发展起到了一定的 指导作用，也将运用到今后公司的人力资源管理体系中。 关键词：ZM 建设集团；绩效管理；平衡计分卡 1 Abstract With the increasingly saturated domestic infrastructure industry and the state’s gradually deepened “Go Global” strategy, along with the construction of “The Belt and Road Initiatives”, the domestic construction companies are facing great opportunities and challenges. If the companies want both survival and development, they must focus on grasping the internal management and the external market, among which human resource management is one of the most important management content. Good performance management system is the necessary condition for good human resources management, which has extremely important significance to the realization of the strategic goals of the company. This paper introduces the domestic and international performance management theory, draws on the experience of performance management of some enterprises in the same industry and elaborates the Balanced Scorecard(BSC), Key Performance Indicator (KPI) which is the popular performance management theory nowadays. With ZM Construction Group as the research’s object, this paper mainly introduces the current state of the company’s performance management, analyzes the existing problems in the performance management. After analyzing and defining the companys strategic objectives, this paper focuses on the application of various techniques and methods of performance appraisal, such as the Balanced Scorecard(BSC), Key Performance Indicator (KPI) a