基于ISO9000系列标准的企业管理体系整合模式研究-情报学专业论文.docx

基于IS09000系列标准的企业管理体系 基于IS09000系列标准的企业管理体系 整合模式研究 摘要 对现代企业而言，通过IS09001认证、IS014001认证和OHSMSl8001认 证己经成为其管理上台阶和拥有长足发展能力的标志。但多数组织在实施标准 时都采用了各自独立的体系，这种情况导致企业管理上不必要的交叉、官僚作 风、文件以及组织的重复。因此越来越多的组织希望将两个或更多管理体系进 行整合。本文首先介绍了认证概念阻及IS09001、IS01400]、OHSMSl8001三 种标准的基本情况，并进一步分析了三种管理体系整合的可行性及优势。在此 基础上对管理体系整合模式及关键成功要素进行了探讨，并结合A钢铁股份有 限公司管理体系整合的案例，从组织建设、文件结构、作业以及实施等方面探 讨了体系整合的方法和实践过程。最后，论文还通过问卷调查对整合型管理体 系运行中若干问题进行了分析并提出了改进建议。作者认为，管理体系之间的 整合是系统工程，组织在整合的过程中要结合本组织的实际情况统筹兼顾，落 实关键成功要素，不断改善组织的基础管珲。 关键词：IS09001 1S014001 OHSMSl8001 IS09004整台模式管理体系 Study Study on Integrated Management System Based Oil ISO 9000 Series Standards Abstract certificalion and implementation ol山e three management systems．namely IS0 9001．ISO 1400I and OHSMS】8001．have become an important 1andmark for the management level mad ability of sustainable development of modem enterprises But many enterprises impternent those mallagemerlt systems separately It has brought forward some problems such as unnecessary intersection．bureaucracy and repetition among these systems．So more and more orgatfizations vdshing to implement highly effective management system mtegraling IS0900l，IS014001．and 0HSMS】8001 Firstlythis山esisIntroducesthe conceptofcertificatien andtlle basic knowledge of the management systems of qtmlity，environment，and occupational safety and health Then the feasibility and advantages of the integration of three management systems are analysed．After that the thesis discusses the model and critica]Success factors of the integrated system Combined with the case study of A Steel and Iron Company，the thesis explores the integration Filethod and practice in terms of organizational strtleture，documentation，procedure and implementation． Finally problems in the integration process[ire analysed through stlrvev questloimatres，and suggestions related are put±orwasd The author believes that the integration ol the three management systems is system engineering．When integrating management systoms enterprises should ac