3_listening倾听资料.pptVIP

Guidelines for Constructive Feedback Know When to Give Feedback. Know How to Give Feedback. Copyright ? 2010 Pearson Education, Inc. Publishing as Prentice Hall Knowing When Not to Give Feedback You don’t know much about the circumstances of the behavior. You don’t care about the person or will not be around long enough to follow up on the aftermath of your feedback. Hit-and-run feedback is not fair. Copyright ? 2010 Pearson Education, Inc. Publishing as Prentice Hall Knowing When Not to Give Feedback The other person seem low in self-esteem. You are low in self-esteem. The feedback, po