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中文摘要
随着我国人们生活水平的不断提高,越来越多的人选择出门旅游作为缓解工作 压力和生活休闲的一种方式,这使得我国旅游业迅速发展。导游人员作为旅行社 旅游接待工作中第一线人员,是整个旅游服务的轴心,对我国旅游业的发展起至 关重要的作用。但当前我国旅行社的导游合法收入较低,难以保障基木生活水平, 工作中的付出得不到应得的报酬。这种状况导致导游从业人员工作积极性降低, 服务质量下降,为增加自身收入产生了劝说游客进行购物以拿取冋扌II的行为,严 重影响了我国旅游业的健康发展。
关键词:旅游业,导游,薪酬,设计
Analysis of China Travel Agency guide Compensation system and design
1
ABSTRACT: With Chinese continuous improvement of peoples living standard, more and more people choose to travel as to alleviate the pressure of work and leisure life in a way, which this makes the rapid development of tourism in our country. Tour guides as a travel agency tourist reception work first-line staff, is the axis of travel services, for the development of Chinas tourism industry plays an important role in. But current our country Travel Guide to the legitimate income is relatively low, it is difficult to ensure the basic life level, work pay without reward. This condition leads to guide practitioners working enthusiasm is reduced, decreasing the quality of service, in order to increase their income to produce to persuade visitors to Commission Act, seriously affected the healthy development of the tourism industry.
This article unifies the related data of current our country tourist guide salary average income and status of research, to find the problem, and separately from the travel agency, tour guides and tourists angle undertakes an analysis to the problem. This paper puts forward some solutions to the target, the tour guides salary for the innovative design in order to improve our tour guide personnel lawfully earned income, and to promote our country the healthy development of the tourism industry, the salary system of basic salary, bonuses, commissions, tip, welfare and other tour income components were redesigned? Through the basic salary design, the introduction of a variety of elements reflect the tour guides human capital investment, and ensure that guides these inputs through the basic wage compensation, but also makes th
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