面向电信领域的经营分析知识管理分析-计算机软件与理论专业毕业论文.docxVIP

面向电信领域的经营分析知识管理研究摘要 面向电信领域的经营分析知识管理研究 摘要 知识管理是近年来学术界{DIT界研究的热点之一。知识管理过程一般包括 四步：知识获取，知识存储，知识分发共享和知识应用。通过这四个步骤，企 业使员工能够接受到企业内的各种经验知识信息，用来解决在工作中遇到各种 难题，提高了工作效率，降低了开发成本。 论文首先介绍了知识的概念和知识的特点，知识管理的基本概念和相关理 论，其中重点列举了实现知识管理的相关技术。 其次，基于对电信领域内经营分析知识的分析以及总结，引入了本体理 论。将本体理论和知识管理相结合，利用UML表达方式和自然语言构造了面向 电信领域的经营分析知识的本体的子集，同时介绍了知识的存储组织方式。对 现有知识分发技术进行介绍，简单论述了将其运用在知识管理当中的方式，提 出了简单可行的知识分发功能模型。 接着，基于上述构造的面向电信领域的本体子集，以及知识分发功能模 型，提出了在专题分析系统中经营分析知识模型和其改进模型，以及知识分发 功能流程。 最后，作者对论文所做的工作进行了总结，提出了进一步的工作。 关键词：知识管理，知识，本体论，UML 北京邮电大学硕士学位论文 面向电信领域的经营分析知识管理研究Abstract 面向电信领域的经营分析知识管理研究 Abstract Knowledge Management is of the hot issues in the academe and information technology domain in years．The KM process generally consists of four steps： acquirement，storage，dissemination and utilization．Through these steps the employees accept varieties of knowledge and expertise and then them solve the problems which they meet in the process ofwork．By this way the work efficiency will be improved and the of work will be reduced． Firstly，the author summarizes the concept and character ofthe knowledge，the concept and relmed theory of KM．Especially，the related technology which realize the KM iS listed． Secondly，based the analysis and summarization ofthe business—analysis knowledge in the telecommunication domain the Ontology is introduced．．Then the author integrates Ontology into KM and subset of the ontology of the telecommunication domain using UML and natural language．How the business—analysis knowledge iS also introduced．The author then summarizes the ways of knowledge dissemination and how apply them in KM．Based the ways the function model of knowledge dissemination which is simple and effective is designed． Thirdly，based the subset ofontology and function model which mentioned earlier the author designs the information model of knowledge，the betterment of information model and the process of the knowledge dissemination in the special analysis system． At last，the summary ofthis paper and some advice for the thes