软件项目管理11_Managing_people.pptVIP

Stress Edward Yourdon quotes a project manager: ‘Once a project gets rolling, you should be expecting members to be putting in at least 60 hours a week….The project manager must expect to put in as many hours as possible.’ 1960 study in US: people under 45 who worked more than 48 hours a week twice the risk of death from coronary heart disease. XP practice – maximum 40 hour working week SPM (5e) Managing people and organizing teams? The McGraw-Hill Companies, 2009 * Stress can be reduced by good project management Good project management should lead to: Reasonable estimates of effort Good project control leading fewer unexpected crises Making clear what is expected of each team member – reduces role ambiguity Reduced role conflict where a person is torn between conflicting responsibilities Bullying tactics are a symptom of incompetent project management. SPM (5e) Managing people and organizing teams? The McGraw-Hill Companies, 2009 * Health and safety Apart from stress, health and safety less likely to be an issue compared to other engineering projects. …but sometimes IT infrastructure may be set up as other building work is going on UK law lays down that organizations employing over 5 staff should have a written safety policy Management of safety should be embedded in project management. SPM (5e) Managing people and organizing teams? The McGraw-Hill Companies, 2009 * SPM (5e) Managing people and organizing teams? The McGraw-Hill Companies, 2009 Much of the work of Taylor was in factories and mines, working with manual workers. The ‘instruction in best methods’ involved breaking down a manual task into its component activities, identifying the best way of carrying out those activities and then teaching the workers to copy the approved method. This can be seen as treating the workers as little better than automatons – but it is also the way the sporting coaches often work! The individual workers were encouraged to maximize output by paying them piece-rates e.g. by t