企业员工绩效评估论文.docVIP

摘要 企业如何面对现实，抓住机遇，在越来越激烈的竞争环境中占据主动地位， 富有献身精神的售后部员工成为其重要的竞争武器。从某种意义上说，当今企业 的竞争就是人才竞争。对于汽车4S店这类服务型企业来说，“人”不但是最核心 的竞争元素，更可以说是唯一的竞争元素。客观、公正、准确地对售后部员工实 施绩效考核管理，并将绩效考核管理与公司战略目标管控、人力资源开发以及薪 酬管理等管理工作相结合，对汽车4S店在培养人才、使用人才和留住人才等 方面具有十分重要的意义。本文以宁夏银川市广汽*********德胜4S店为研究主 体，针对该公司在绩效考核管理中存在的各种问题，结合绩效考核的相关理论知 识，力争设计出一套简单易行、真正提高售后部员工的总体绩效水平、满足公司 发展需要的绩效考核体系。 【关键词】：4S 店，企业售后部员工，绩效考核 Abstract How to face the reality, seize the opportunity to enterprise, occupy the active position in the increasingly fierce competitive environment, dedicated staff to become the important weapon in competition. In a sense, the enterprise competition is the talent competition. For the automobile 4S shop for this kind of service enterprises, Hmann is not only the core competitive elements, more can be said to be the only competition elements. Objective, fair and accurateimplementation of the performance appraisal management of employees, and combine the performance appraisal management and the strategic objectives of the company management, human resources development and compensationmanagement, the automobile 4S shop in cultivating talents, using talents andretain talents and so on has a very important significance. This paper takes Ningxia Yinchuan Guangqi Wan Yi Feng Desheng 4S shop as the researchsubject, in the light of various problems existing in the corporate performance evaluation management, combined with relevant theoretical knowledge of performance appraisal, and strive to design a set of simple, to truly improve theoverall performance level and the need to meet the development of companyemployee performance appraisal system. 【 Key words 】 :The 4S store, employee, performance evaluation TOC \o 1-5 \h \z \o Current Document \h 1绪论 1 \o Current Document \h 1.1选题背景 1 \o Current Document \h 1.2本文所应用的理论 2 \o Current Document \h 1.2. 1绩效考核的定义 2 \o Current Document \h 1.2.2绩效考核的作用 3 \o Current Document \h 1.2.3绩效考核的主要方法 4 *********德胜店售后服务部售后部员工绩效考核体系现状分析.7 1 *********德胜 4S 店概况 7 \o Curr